Key Performance Indicator KPI

Kuva Margit Mannila

Steps to create KPIs SlideShare. (18.2.2016).

A performance indicator or key performance indicator (KPI) is a type of performance measurement.  KPIs evaluate the success of an organization or of a particular activity in which it engages. (Wikipedia 11.4.2017) According KLIPFOLIO  A Key Performance Indicator is a measurable value that demonstrates how effectively a company is achieving key business objectives. Organizations use KPIs at multiple levels to evaluate their success at reaching targets. High-level KPIs may focus on the overall performance of the enterprise, while low-level KPIs may focus on processes in departments such as sales, marketing or a call center. (Klipfolio 11.4.2017.) 

At Klipfolio they suggest you to follow these steps when defining a KPI:
  • What is your desired outcome?
  • Why does this outcome matter?
  • How are you going to measure progress?
  • How can you influence the outcome?
  • Who is responsible for the business outcome?
  • How will you know you’ve achieved your outcome?
  • How often will you review progress towards the outcome? (Klipfolio 11.4.2017.)
Source: (18.2.2016)

Sample template table of KPI for HR manager.  (18.2.2016).

 Source (11.4.2017).

 How to create a KPI dashboard. (11.4.2017).

Source: (22.3.2016).

References and readings

18 things mentally strong people do. (22.3.2016).

BSC Designer. Free 12 Balanced Scorecard Examples and Templates . (18.2.2016).

Ilmarinen. Vastuullisuuden KPI-mittarit. (11.4.2017).

Keskeiset suorituskyvyn mittarit. InfoBuild. (11.4.2017).

Martikainen, Janne. Mittaaminen tueksi parhaiden käytäntöjen tunnistamiseen ja kehittämiseen.  (PDF). (11.4.2017).

The Basics of Key Performance Indicators (KPI). Business Management and Leadership.   (11.4.2017).

Roine, Laura. (2009). Yritystason tulsokortti- Case: VISMA SOFTWARE Oy. Laskentatoimen ja rahoituksen laitos. Helsingin kauppakorkeakoulu. ProGradu. (11.4.2017).

Siljamäki, Heikki. (2012).  Muista nämä 5 sääntöä kun valitset KPI-mittareita. Tekniikka & Talous. (11.4.2017).

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